FAQ'S

Device Compatibility

Powermat Ring

Trouble Shooting

Powermat App

General

Licensing

Device Compatibility

What mobile devices is the Powermat Ring compatible with?

The Ring is designed to charge smartphones with a Micro USB charging port or an iPhone charging port. This typically means the Ring supports Android based phones, iPhone 4/4S, iPhone 5 or later versions, Blackberry and Windows based phones.

Can I charge iPads and tablets with the Ring?

The Ring is not designed to charge tablets (although some tablets and iPads may be supported with slower charging).

What if I have a phone that has built-in wireless charging?

All Powermat charging spots comply with the PMA wireless charging standard. If you have a PMA enabled phone, you do not need a Powermat ring. Learn more about devices that support the PMA standard here.

How do I find out which phones are compatible with Powermat charging spots?

All Powermat charging spots comply with the PMA wireless charging standard. For a list of compatible phones, learn more here.

Can I use the Ring in my home or office?

Unfortunately, the Ring is not suitable for home charging mats. However, we recently announced a partnership with DuPont Building Innovations to bring wireless charging to their Corian surfaces. You will soon be able to wireless charge on home and office surfaces.

Powermat Ring

What is the Powermat Ring and how do I use it?

The Ring is your key to wireless power. We made it extremely light and compact without sacrificing the capabilities of a normal phone charger. Simply launch the Powermat app, plug in the Ring, place it onto the Powermat Charging Spot, and Tap To Charge.

Why do I need the Ring?

An increasing number of mobile devices already come with embedded wireless charging capabilities like Samsung S6, Samsung Note 5, LG G3 and more. If your phone does not have it built in, you need the Ring in order to transfer wireless power from the charging spot to your phone.

Is the Powermat Ring Apple Certified?

Yes, our Ring is Apple Certified.

Trouble Shooting

If my mobile device does not charge, what should I do?

If your mobile device does not charge, first make sure that:

  • If you are using a Ring - You have placed your Ring directly onto the Powermat Charging Spot so that the Ring is in the exact center of it while the phone is connected to the Ring.
  • The Ring is not placed upside down on the Powermat Charging Spot. Be sure that the Powermat logo and LED are both face up during use.
  • The Ring is centered directly on top of the Powermat Charging Spot. Extremely thick mobile devices or covers may impede the Ring from reaching the charging area. If your phone has a cover, try removing it before placing the mobile device on the Powermat Charging Spot.
  • You are using a PMA transmitter Type 3 or above.
  • The Ring is plugged into the phone’s correct connector port. Mobile devices compatible with this particular Ring are referenced here.
  • The Powermat Charging Spot is powered and that there are no other objects on it.

Powermat App

Why do I need the Powermat app?

The Powermat app works as your guide in the world of wireless charging. It makes the Powermat setup easy and reveals all the Powermat locations available to you when you’re out and about. The app is available for download in the App Store and Google play. Visit www.powermat.com/app for more information.

How will I know when new Powermat locations are available?

We’re adding new locations all the time. Download the Powermat App to locate nearby Powermat locations and receive directions.

Where can I find Powermat?

We’re adding new locations all the time. Download the Powermat App to locate nearby Powermat locations and receive directions.

General

What are the refund and return policy?

We want to ensure your complete satisfaction, and we will happily accept returns in accordance with the return and refund policy located here: http://store.powermat.com/pages/return-and-refund-policy

How does wireless power work?

Powermat uses electromagnetic induction to transfer energy between a transmitter (Powermat Charging Spot) and receiver (Powermat Ring or PMA standard embedded phone). Inductive charging has been around for decades. It is commonly used for charging electric toothbrushes and other small electronics. Inductive charging capacity has since increased, and we are now able to charge smartphones. In the near future we will also be able to charge tablets and laptops. This technology is very efficient and safe compared to regular wires in traditional power cables.

How can I contact Powermat customer service?

We’re always interested in your feedback and questions. Please contact us at: www.powermat.com/contact/. You can also reach out via twitter @powermat. We’ll get back to you as soon as we can.

Is it safe to place a computer/laptop on top of the charging spots?

Our inductive technology is extremely safe. You need a receiver, such as a Ring, in order for energy to be transferred. You will have no issue placing your computer on the charging spot.

Licensing

What is the Powermat SEP Licensing Program? What does it provide?

Powermat?s SEP Licensing Program provides rights to use any of Powermat's Intellectual Property ("IP") required for products to comply with either the PMA or Qi standards.

What does the Powermat SEP Program enable licensees to do?

The Powermat SEP Program provides licensees the right to use Powermat IP as required for implementing the PMA or Qi standards, enabling them to put PMA or Qi compliant products on the market without infringing Powermat's IP. The Program also enables PMA products to be registered on the Powermat network - so that consumers using such licensed devices can receive power at public venues such as Starbucks.

What is the benefit of the Powermat SEP Program for consumers?

Powermat IP enabled products allow consumers to wirelessly charge their phones and other devices ("Rx") using PMA and Qi compliant transmitters ("Tx"). In addition to wireless charging in homes, offices, cars and other locations, consumers with PMA devices covered by a Powermat SEP License may connect to and receive wireless power via the Powermat network of charging stations in public venues.

Can Qi products also connect to the Powermat network?

Charging on the Powermat network requires two things:
1. A PMA compatible device (either PMA-only or dual mode, Qi+PMA, device), and...
2. Registration in the Powermat database. Licensees under Powermat's SEP Program must register the unique PMA identifier ("RxID") of licensed products in the Powermat network database in order for them to use the Powermat network (in places like Starbucks.).

I hear the Powermat SEP Licensing Program is RAND? What does this mean?

Under the bylaws of the PMA, all PMA members are bound to license their essential patents on terms known as "RAND" (Reasonable and Non-Discriminatory). This means Powermat's pricing structure will be reasonable and the same (based on similar volumes, etc.) for all members of the PMA, and there will be no discrimination or preferential treatment for one PMA member over another.

Who is responsible for obtaining the SEP license, OEMs, silicon providers, module providers, or other?

It is the responsibility of the provider of any Qi or PMA compliant product to ensure proper IP licensing is in place for that product, including for Powermat IP or any other applicable IP, whether that product is supplied to a partner or into the consumer market. A license granted by Powermat to a user in the chain of commerce, such as the manufacturer of a chip, module, or consumer product will cover all users through the chain of commerce.

Will Powermat require a License Fee from each user in the chain of commerce?

No, Powermat will not charge more than once per product.

What does the Powermat SEP License cover?

Powermat's SEP License covers any of Powermat's Intellectual Property essential for implementation to meet either the PMA or Qi standard specifications.

Does the license cover all Powermat technology and intellectual property, or just what's required for implementation of Qi or PMA?

The Powermat SEP License covers only the Powermat IP that is essential and necessary to meet either the PMA (Power Matters Alliance) or Qi (Wireless Power Consortium) standards. It does not cover any additional intellectual property or technology within Powermat's portfolio.

Does the license cover all IP required for PMA or Qi implementation?

The License covers only Powermat's IP required for meeting the PMA or Qi standards. There may be additional holders of relevant IP, and the Powermat SEP License does not cover any additional IP that might be required from other IP holders.

Are there other IP holders who claim to hold IP required for PMA or Qi charging implementation?

As of July 1, 2014, Powermat is the only PMA member who has notified the PMA of having IP required for PMA implementation. There may be other holders or relevant IP required to implement the PMA or Qi standards.

Does the Powermat SEP License provide indemnification for licensees? Why not?

Powermat does not provide warranty or indemnification since Powermat is licensing only Powermat SEP required for PMA or Qi implementation and nothing more. Powermat does not warrant that there is no additional IP required for the implementation of these standards, as there may be third parties with valid IP relating to various features required by the PMA or Qi specification. By giving a license, Powermat simply agrees to allow the licensee to use Powermat's SEP in exchange for a license payment.

Does Powermat require licensing for Qi?

Yes, Powermat requires licensing for use of its IP that is essential for Qi or PMA. Powermat welcomes Qi product providers to join the Powermat SEP Licensing Program. Any Qi provider, not already covered, should contact Powermat immediately. Products that implement PMA in addition to Qi, require only a single license fee for Powermat's SEP.

What are Powermat IP license fees?

Rx fees:
$0.20 per device
Tx Fees:
$2.00 per charging station for automotive
$0.80 for other implementations

Do Powermat's SEP License fees differ for Qi and PMA?

No, the fees for each are currently the same.

Will Powermat charge for both Qi and PMA in dual mode solutions (doubling the license fee)?

No. There will be only one application of the license fees for dual mode products. So for example, a dual mode Qi+PMA Rx chip implemented for an embedded device, would require a license fee of only $0.20 (to be paid once by either the silicon provider, module provider or device provider).

Are PMA licensing fees higher than Qi licensing fees?

Powermat SEP licensing fees are identical for Qi and PMA. The PMA has not been notified of any other key IP holders on the inductive side. If other IP holders exist on the Qi side, Qi products may be more expensive to license on aggregate. From Powermat's perspective, however, in regards to Powermat's IP, the licensing fees for PMA, Qi or dual mode Qi+PMA are identical.

Is Qi licensing free?

No, Powermat fees for Qi and PMA licensing are the same. Other possible IP holders may charge additional fees for Qi. Powermat is not a member of the Wireless Power Consortium and is not bound by its licensing policies

Separate from Licensing, can you let us know: Does it cost more to implement PMA than Qi? We hear the cost of implementing PMA is substantially higher than Qi.

Implementation costs should be on par. Furthermore, since silicon providers are providing dual mode solutions, PMA, Qi and dual-mode pricing should be substantially similar.

If my product does not comply with Qi or PMA standards, but implements wireless charging technology that may run on Powermat patents, should I contact Powermat?

Yes, Powermat Licensing is required for any product implementing the Powermat IP. To obtain the proper license for your product, contact Powermat here.

How can I learn more?

Contact Powermat here.